FAQ
Frequently Asked Questions
Why Choose Us?
What Can I Expect When The Carpet Cleaners Come?
- Our professionals will conduct a pre-inspection of the rooms and items to be cleaned noting any heavily soiled areas.
- Our professionals will discuss the process with you and answer you if you have any queries.
- Then they will move furniture that may come in between the cleaning area.
- Then pre-vacuuming will be done.
- After that pre-treatment in concern to ensure the most thorough cleaning.
- Once pre-treatment is done, then they do the pre-agitation process on the carpet.
- Then using deep steam Extraction our professionals clean the carpet.
- Finally, we apply a deodorizer and groom the carpet. (We also apply protectors of special requests)
Can I Walk on The Carpet After it Has Been Cleaned?
You can walk on damp carpets with bare feet or socks immediately, but we do not recommend wearing street shoes or letting pets walk on them until they are dry.
Can You Remove Pet Urine Spots and Stains From my Carpet?
Urine spot restoration can be a complicated procedure. The carpet and combination affect the outcome. Usually, we can produce satisfactory results using new topical solutions and treatments.
How do You Guarantee Customer Satisfaction?
We proudly claim most of our clients are repeat or referral business. This is a straight result of our commitment to delivering high-quality service to our customer’s satisfaction. We are always ready and happy to work with you to fix any situation that may arise. In some case, this can mean spot cleaning specific areas of concerns or even completely re-cleaning the area in question.
Are Your Cleaning Solutions Safe for my Family?
Yes. We are aware and concerned about using the safest products in your house. On your request, we will happily provide you with safety information about any of the products we use in your home.